Cupertino neighborhood · 24/7
Seven Springs on the south side: houses built from the seventies onward, hardware that mostly fits the hole it finds, and lanes with a gate at the end
The south of the city around Seven Springs Parkway: streets laid out from the 1970s onward, later and larger houses than the postwar grids, attached garages, clusters set back on private lanes, and gates serving a group of homes rather than one. Sixteen minutes from the van.
~16 min
Avg. arrival
$89
Service call
24/7
Availability

This is the one part of Cupertino where the argument running through this site mostly does not bite. Doors hung from the mid-seventies on were bored to the size that current hardware still expects, so a lock bought this afternoon usually fits the hole it finds this evening. Smart lock installation lands at the low end of the $199 to $495 range here more often than in any other neighborhood, and that is worth knowing before you assume a quote is going to be a negotiation. Say the age of the house on the call and you will hear which end of the range you are at.
What does go wrong here is movement rather than mismatch. Forty-odd seasons of swelling and shrinking, hinge screws that have loosened in softwood framing, a settled slab under the entry, and the result is a bolt landing a fraction low against its strike. People read that as a failing lock because the key has started to need a lift and a push, and they order a replacement. Nine times out of ten the lock is fine: the hinges are tightened into fresh bite, the strike is moved a few millimeters, and the key turns with one finger again. That is part of a visit, not a purchase.
The lanes are the local complication. Where a gate serves several houses rather than one, the gate is not yours to change even if it is the thing standing between you and your bed, and the difference has to be sorted out on the phone. A lockout at your own front door is yours to call in at $135 to $245. Work on a shared gate or a common door goes through whoever runs the lane, and for that kind of setup access control and master key work are quoted after somebody has walked and counted the openings, because a plan drawn over the phone is a guess with a number attached.
The rest is ordinary and priced in public. Repinning is $29 to $47 per cylinder and is what a family does when the house changes hands or when a code and a key were both given out at some point and only the code got retired. Replacement is $129 to $339 where a lock has genuinely reached the end. Evenings from eight to midnight carry $55 and the small hours carry $95, both counted inside the figure you agree to. Ninety days on the labor, on paper.
Say whether you are stopped at your own front door or at a gate that serves the whole lane, because the second one has to be ordered by whoever runs it. Roughly what year the house went up is the other useful sentence: it settles whether a lock will drop straight into the door or whether the door needs work first.
Nearby
Over the hill, the same van
FAQ
Asked about Seven Springs
Will a keypad lock actually fit a door from 1978 without any work?+
Usually yes, and this is one of the few neighborhoods where that sentence can be said honestly. Doors from the mid-seventies on were bored to the size current locks are built around. What still gets checked is whether the leaf has settled and whether the strike is in framing, since a code will not help a bolt that does not reach its keeper. When nothing needs correcting you pay the low end of the range.
The gate to our lane runs on a code and nobody knows who set it.+
That happens often, and it is a governance question before it is a locksmith one. The code can be changed and the unit brought back under control, but the instruction has to come from whoever is responsible for the lane. Get that in a short message and the visit is straightforward. For a lane with several openings the work is quoted after they are walked and counted rather than over the phone.
The deadbolt has to be lifted and pushed before the key turns. Is the lock finished?+
Almost certainly not. That symptom is the door telling you it has moved. Loose hinge screws and a strike a few millimeters out of line produce exactly that feel, and both are corrected inside a normal visit rather than sold as a replacement. If the cylinder itself turns out to be worn, you are told with the plate off and given the figure before anything is changed.
Open 24 hours, 7 days
Say the year the house was built, and the rest of the call is short
Cupertino and the west valley, every hour of the day. The age of the door decides the work and the work decides the figure, so the number comes back on the call with the $89 service call and the hour already inside it, and it is the number on the receipt. Ninety days on the labor, in writing.